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Komatsu has developed into a international giant over the previous few decades due to their competence and strength in the field of logistics, mining, excavating and construction. With modern designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their first-class production features and progressive design approaches, Komatsu has become renowned to manufacture the kind of rugged and dependable forklift that clients across the globe have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the mounting demand for its products in the North American marketplace. To improve expenditures and efficiencies, a state-of-the-art facility was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their customers globally while remaining a primary producer and dealer of innovative forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied customers along with their North American consumers.
Following years of delivering customer service and maintaining relationships, Komatsu Forklift recognizes that meeting the customers’ wishes is paramount. All the latest product enhancement at Komatsu starts first with the client. By welcoming contributions and opinions, they are able to establish client wishes and expectations then develop innovative concepts and then build to exceed Komatsu Engineering Standards. Assuring consumers that quality is planned from the start and continued through the production, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized experts in crafting forklifts, construction equipment and heavy duty equipment. Their design skill and competence assures that every new piece of equipment will last in the toughest environments and be able to withstand the roughest applications. Adherence to meticulous engineering standards enables Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and stringent in-house quality standards all factor in to top-quality forklift products. Komatsu Engineering Standards translate the current and innovative technology used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the needed requirements for full scale manufacturing. This plant is able to take unprocessed steel and manipulate it by preparing, welding, and fashioning it. Once assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control through the length of the manufacturing process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as valuable as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed supplier networks who strive to exceed expectations. Specialized in all aspects from sales, service or operating education, or aftermarket support, their diverse association of experienced and capable experts are available. Komatsu Forklift Vendor locations across the nation have a Komatsu OEM parts on-hand to offer the essential service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated supply center is an alternative option. The on-line K-Link system assists sellers with on-line components management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class customers depend on Komatsu forklifts in their day-to-day operations. So Komatsu focuses their attention on their countrywide account customers enabling them to profit from a unique partnership that facilitates them adapt their partnership in order to raise consumer productivity and profits. Komatsu national account consumers have access to on-line parts and service support system and a comprehensive fleet management program, offering the ability for Komatsu to be their total solution for any lift truck issues.
The reliable and well-organized personnel at Komatsu Forklift U.S.A., Inc., are focused on offering their clients an exceptional experience no matter whether it is through product sales, training, maintenance, or aftermarket support. They want to ensure the level of customer service provided will help their clients meet or exceed their ambitions and develop a successful business/client partnership in the process. Komatsu strives to identify with each of their customers’ unique methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.